Returns & the 90-Day No-Roll Guarantee
The guarantee
Wear it. Wash it. Wear it to the wedding. If your Lissely slip short rolls down, digs in, or shows through your clothes at any point in the first 90 days, we will refund you in full. In cash, to your original payment method. Not store credit.
What is covered
Worn pairs. Washed pairs. Every pair in a 2-Pack or 4-Pack. Discounted orders. There are no final-sale bundles at Lissely.
Wrong size?
Size exchanges are free within 90 days. Email us your order number and the size you need, and we will send a prepaid return label and ship the new size as soon as your return is scanned.
How to start a return
1. Email contact@lissely.com with your order number and a line on what went wrong.
2. We reply within one business day with a prepaid return label.
3. Once your return is scanned by the carrier, we issue your refund within 5 business days. Your bank may take a few more days to show it.
What we ask
Please return the shorts you are claiming on, washed. No photos, no forms, no questions about why.
Still have a question? A real person replies within one business day.
Contact usWear it to the wedding. Then decide.
If your Lissely short rolls down, digs in or shows through your clothes in the first 90 days, you get every cent back.
- Cash to your card. Not store credit, not a voucher.
- Worn and washed pairs count. That's the only way to know.
- 2-Packs and 4-Packs included. No final-sale bundles.
- We send the return label. One email, no forms.